About this book
“Researching Customer Satisfaction and Loyalty” by Paul Szwarc is a title for readers interested in academic books. For those exploring this field, the book offers its own approach to the subject.
Book details
- Edition
- 2006
- Language
- English
- Publisher
- Kogan Page Limited (India)
- Publication year
- 2006
- Pages
- 272
- ISBN-13
- 9780749446611
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